Everyday Management Course

Build confidence in your management skills and effectively deal with the day to day issues, from assigning tasks to dealing with interruptions.


  • Management can be unpredictable, we’ll give you all the skills, confidence and knowledge you need to deal with the day to day.
  • Keep on top of things, confidently deal with interruptions, delegating and managing your time.
  • Keep your finger on the pulse by communicating clearly and listening well.
  • Understand when (and how) to use a more formal management approach.
  • We’ll take you through some more tricky management situations with practical steps to make sure you deal with them brilliantly.

Course content

The move from colleague to manager

  • What does being a manager mean for me?
  • Becoming a manager
  • How to step up from colleague to manager
  • Managing poor performance
  • Management issues

Common management challenges

  • Managing your time effectively
  • Communicating
  • Listening effectively to improve communication
  • Team self-management
  • Managing day to day

Informal vs. formal management of issues

  • Managing informally and formally
  • Dealing with more tricky management situations


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  • 1 hour 20 minutes running time
  • 11 on-demand videos
  • 4 online quizzes
  • 2 online practice conversations
  • Supplementary Course Resources
  • Also accessible on mobile and TV

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Course Description

Learn the skills and tips to deal with all the issues that arise day-to-day, sometimes hour-by-hour. This course will give you the confidence to get it right. Skilfil.co will teach you how to transition from team member to manager, give you the skills to deal with all the people issues, plan your time, deal with interruptions, delegate and get your team into good habits.

For a first time manager needing to learn about the basic management issues or an experienced manager looking to improve people management skills, this course will give you everything you need to be a brilliant manager.

What People are saying

Looking for a cost effective pragmatic management development tool? Skilful WILL BE YOUR ANSWER. It's intuitive and easy to navigate
Wendi Cochrane