SKILFUL BLOG

Everything you need to be a great manager

How to have a difficult conversation?

If you need to have a difficult conversation and tackle an issue it’s best to have it as early as possible and handle it professionally. Put it off and the chances are that frustrations will leak out anyway, just in different (and probably unproductive) ways! Here are the steps to prepare

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How do you tell someone they have a hygiene problem?

Poor personal hygiene in the workplace is difficult to deal with and can be embarrassing to tackle. You may have tried subtle hints hoping to avoid confronting the issue, but failed. So how do you actually tell someone they smell? Here is a short video with three approaches!    

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Presentations Skills? Structure and Practice – that’s it!

People rarely turn up for a presentation looking to be entertained, they want to be informed, to learn something. So, the better you structure, and the more you practice, the more successful your presentation will be. Think about the three things you really want people to take away from your

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Extravert or Introvert: Anyone can be great at public speaking!

People often think that extraverts make the best public speakers or deliver the most memorable presentations as they’re full of energy and confidence. But introverts make great public speakers too, as often the emphasis is less about them as individuals and more about the message they’re delivering.   Extraverts draw

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All good speeches should start with a joke, right?

Wrong! It’s a common myth that presentations should start with a joke to get people warmed up and engaged. But what to you want to get them engaged with? A joke that could go wrong or backfire? Are you comfortable telling jokes? Before you even think about a joke, be

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Nervous before a presentation? Here’s some practical advice to help you work through and overcome those nerves

Nervous and in a panic before presenting? Then pin point exactly what’s causing the nerves. You may have several concerns but you need to focus on one thing at a time, or you’ll become overwhelmed. Identify each element you are nervous about, here are some common fears: Forgetting what to

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Worried about having to deal with performance or discipline issues?

This is a common concern, especially for new managers and this wasn’t something you’d probably had to think about before you became a manager. The key here is that any under performance should be dealt with early on. Never assume or just hope the team member will get better over

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What do I do when someone rings in sick?

This is a tricky one as you want to show some genuine empathy for your team member but there are some basic things you really should do. Here’s a quick five-point checklist that will keep you on the right track and show real professional management (without making your team member

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Time management… in under five minutes

Watch our short video and in under five minutes you’ll learn a simple, practical way to prioritise your tasks, manage your time and get more done. This is a tried and tested model for organising your tasks and it’s so practical and easy to use!  

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Why do they call people-management ‘soft skills,’ when it’s so hard?

If you look at the business section of any bookshop there’s piles of books on management, about management theories, ‘blue-sky’ thinking, and creating long-term strategies. But people management, at the sharp end, (where most of us exist), is a day-by-day, sometimes hour-by-hour practical activity, there’s nothing conceptual about management. If

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